Machine Learning The State of Gen AI in Customer Service Chandra Venkataramani Oct 23, 2024 As Apple Intelligence (the tech giant’s Gen AI-powered service) is primed to reach millions of iPhone users, and NVIDIA becomes the most valuable…
Machine Learning Workiz Launches ‘Genius’ to Revolutionize Field Service Management with AI-Powered… PRNewswire Mar 15, 2024 Workiz launches 'Genius,' an easy-to-use AI-powered tool kit redefining the field service industry, by seamlessly integrating cutting-edge technology…
Technology Customers Management IT and SirfinPA Acquired by Accenture Business Wire Dec 22, 2023 Accenture has signed an agreement to acquire Customer Management IT and SirfinPA, a pair of jointly-owned Italian technology consultancies supporting…
Technology MTN and Tecnotree Redefine Digital Customer Experience with Their Launch of Metamorphose on… Business Wire Oct 19, 2023 Tecnotree, a global digital platform and services leader for 5G and cloud-native technology, proudly unveils the launch of MTN D-Stack, under the…
Technology Evergent Launches Sports Accelerator to Optimize Monetization for Sports Programming GlobeNewswire Sep 14, 2023 New Suite of Features Reduces Seasonal Subscriber Churn and Addresses Complicated Geofencing Requirements Evergent, the customer management and…
Technology A Game-Changing Tool for Customer Contact Organizations To Manage Employee Attrition At Customer… PR Newswire Jun 20, 2023 CMP Research, , a division of Customer Management Practice (CMP), a leading market intelligence firm for the customer management industry, announced a…
Machine Learning SAAS First Unveils AI-Powered Conversational Bot for Enhanced Customer Support PR Newswire Apr 18, 2023 SAAS First, a leading provider of comprehensive solutions for SaaS companies, has announced the launch of a new demo page featuring an innovative…
Technology Evergent Announces its Flagship Evergent Monetization Platform will Now Be Available On Google Cloud… GlobeNewswire Apr 17, 2023 Organizations can now access this flexible customer management and monetization platform running on Google Cloud Evergent, the customer management…
Customer Experience Evergent Launches Captivate Product Suite for Subscriber Churn Management AIT News Desk Apr 16, 2023 Evergent, the customer management and monetization leader for digital subscription businesses, announced the launch of its new Evergent Captivate…
Technology Tecnotree Recognized as Representative Vendor in Gartner Market Guide for CSP Customer Management… Business Wire Apr 13, 2023 Tecnotree, a global digital platform and services leader for 5G, IOT, and cloud-native technology, announced that it has been named as a…