Customer Operations

Leading customer operations outsourcing innovator PartnerHero has acquired Summatti , a conversation intelligence platform for an undisclosed amount.…

Flywheel, the leading Customer Segmentation Platform, announced that Chief Customer Officer Anthony Rotio has been appointed Chief Data Strategy…

PartnerHero, a top provider of outsourced customer operations, announced that it has acquired SupportOps, a leading provider of CRM implementation and…

Funding Led by G20 Ventures with New Participation from Velvet Sea, ValueStream, Twilio and LiveRamp Frame AI, the leading AI-driven platform for…

Simplr, the conversational experience platform built to exceed the expectations of the NOW Customer, appointed John Gniadek as Vice President of…

Forma.ai, the only sales compensation platform that truly drives revenue, announced a major expansion to their leadership team. The additions include…

Infobird Co., Ltd, a software-as-a-service provider of innovative AI-powered, or artificial intelligence enabled, customer engagement solutions,…

Texthelp, a global leader in literacy and accessibility technology, announced that it has named Christine Mullin as its Chief Operating Officer.…

ServiceNow (NOW) announced that Telia Company, a multinational telecommunications company and mobile network operator, will standardize its service…

ICEYE enters agreement with In-Q-Tel to advance capabilities for the U.S. Government. ICEYE, the global leader in persistent monitoring of…