BackboneAI, an intercompany data automation platform, announces today the launch of “Accelerate,” a new product suite that brings greater efficiency and transparency to supply chains. The company, which launched in early March, builds frictionless data networks that seamlessly automate intercompany data processes. BackboneAI’s new product suite transforms supplier and customer ... Read More »
At a Time When Buyers Demand Proof of Value, MetaCX Delivers Transparent, Outcomes-Based Collaboration at Every Stage of the Revenue Cycle MetaCX, the pioneer in a new outcomes-based approach for managing the customer lifecycle, today announced the launch of the MetaCX platform, the first collaborative B2B customer lifecycle solution that ensures transparent, value-based ... Read More »
Conversocial Launches New All-In-One Messaging Suite Combining AI, Bot and Human-Agent Engagement Conversocial, the leader in conversational customer experience, announced new platform and pricing offerings. By combining AI and human agents in a single platform, Conversocial is empowering brands to deliver unique experiences, at scale, across the customer lifecycle. The ... Read More »
Acquisition Adds Inbound Digital Marketing, New Customer Acquisition & Digital Onboarding to DCI Digital Banking Suite Data Center Inc (DCI), the privately-owned developer of the iCore360 bank management software and related technologies for community financial institutions, announced their acquisition of the Vetter technology suite, a product offering of AFT Analytics ... Read More »
Targetable, the fast-growing local marketing platform for restaurants and other small businesses, is donating a free month of Facebook and Instagram of ad generation to help the industry weather closures, slowdowns and other challenges spawned by the COVID-19 pandemic. In a letter posted on the San Diego-based firm’s website Friday, Targetable CEO Vladimir ... Read More »
The company strives to become leader in complete electric components production and housing solutions Panasonic Corporation unveiled a three-pronged strategy to grow its electronic components and housing materials business in Southeast Asia as the company enters a new fiscal year on April 1, 2020. The strategy, which will be initiated ... Read More »
Tata Consultancy Services’ Significant Scale in the LS Operations Services Market, Its Decision Fabric That Drives Automation and Customer Relationships, Cited as Key Strengths Tata Consultancy Services, a leading global IT services, consulting and business solutions organization, has been named a Leader and Star Performer in the Everest Group PEAK ... Read More »
Outsourcing Proved Its Value on Straightforward, Readily Quantifiable Processes, but Has Underperformed on Complex Tasks Like Renewals. An article in The Economist (The good, the dumb and the desperate, 28 June 2018) argues that Britain’s outsourcing model, copied around the world, is in trouble: that “High-profile fiascos and dwindling cost-savings ... Read More »
Marketing Technology Company Expands on West Coast to Focus on Building Data and Technology Presence, Talent and Products Zeta Global, a data-powered marketing technology company that helps brands acquire, grow and retain customer relationships, reports the expansion of their San Francisco office located on Market Street. The proliferated presence is intended ... Read More »
Rob Will Report to CRM President David Allen to Drive Further Productivity and Margin for Zeta’s Growing CRM Client Base Zeta Global, a data-powered marketing technology company that helps brands acquire, grow and retain customer relationships, announces the addition of Rob Lentz as Senior Vice President Enterprise Operations within Zeta’s CRM ... Read More »
