Customer Experience 75% of Consumers Say Customer Experience Impacts Brand Loyalty, Merkle Report Finds AIT News Desk Jun 28, 2022 Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of its 2022 Loyalty…
Customer Experience AiThority Interview with Wendy Johnstone, Chief Operating Officer at Zendesk APAC Sudipto Ghosh Jun 23, 2022 Hi Wendy, welcome to the AiThority Interview Series. Please tell us about your role at Zendesk and how it has evolved during the pandemic? Thank…
SaaS Vagaro Accelerates International Growth with Opening of New U.K. Office AIT News Desk Jun 16, 2022 Vagaro, the leading comprehensive business management software and app for the beauty, fitness, and wellness industries, recently opened a new office…
Sales and Customer Support Firebelly Tea Launches Subscription Experience With Ordergroove To Foster Daily Rituals AIT News Desk Jun 16, 2022 David Segal, co-founder of DavidsTea, and Harley Finkelstein, president of Shopify, are using subscriptions to fuel their new direct-to-consumer…
Education and Research Ellucian Names Susan Morrow as Chief Marketing Officer AIT News Desk May 16, 2022 Ellucian, the leading higher education technology solutions provider, announced Susan Morrow as Chief Marketing Officer. Ms. Morrow will lead all…
Sales and Customer Support Aeva Opens Asia Pacific Office and Hires Industry Veteran to Lead Sales of 4D LiDAR AIT News Desk Apr 27, 2022 Aeva, a leader in next-generation sensing and perception systems, announced the addition of LiDAR industry executive Barrs Lang to lead sales and…
Martech Investing in the Long-Term to Create B2B Brand Attachment Nick Gold Apr 26, 2022 Brand attachment is about more than collecting a few repeat customers or offering discounted rates so people commit to longer contracts. On the…
Cloud Unit4 Appoints Dave Dyer as Regional President of North America AIT News Desk Mar 31, 2022 Unit4, a leader in enterprise cloud applications for people-centric organizations, announced the appointment of Dave Dyer as Regional President of …
Cloud Alkami to Acquire Segmint Inc., Leading Financial Data Analytics and Transaction Cleansing Provider AIT News Desk Mar 28, 2022 Alkami Technology, Inc., a leading cloud-based digital banking solutions provider for US financial institutions (FIs), announced it has entered a…
Customer Experience MSQ Launches Superior Emotional Capital to Help Brands Build Closer Customer Relationships in 2022 AIT News Desk Feb 1, 2022 MSQ, the fastest growing global independent marcomms and technology group, urges brands to throw out logic in favour of emotion in 2022 MSQ launches…