customer relationships

CXone ranks top in both current offering and strategy, earns highest possible scores in 29 of the 33 criteria NICE inContact, a NICE business,…

Xtern Software, a software design and development studio, debuted HarmonyB2B, a Content Management System (CMS) powered by a robust database, CruxDB.…

Data from Formation’s ‘Brand Loyalty 2020: The Need for Hyper-Individualization’ also reveals consumers prefer brands with a loyalty program, and…

Nextiva makes a statement with its most significant channel investment to date Nextiva, a leading cloud communication and collaboration company,…

Bizclik Media Group (BMG) announces the release of Business Chief EMEA August 2020 edition, with UiPath as its cover feature , announced the…

IDTechEx Research predicts that the market for image recognition AI in medical diagnostics will exceed $3 billion by 2030. This article considers the…

Sales and customer success teams can boost account planning productivity with automated, bidirectional relationship maps across Salesforce Sales…

BackboneAI, an intercompany data automation platform, announces today the launch of "Accelerate," a new product suite that brings greater efficiency…

At a Time When Buyers Demand Proof of Value, MetaCX Delivers Transparent, Outcomes-Based Collaboration at Every Stage of the Revenue Cycle MetaCX,…

Conversocial Launches New All-In-One Messaging Suite Combining AI, Bot and Human-Agent Engagement Conversocial, the leader in conversational…