Voice AiThority Interview with Dan O’Connell, Chief Strategy Officer at Dialpad Sudipto Ghosh Dec 20, 2021 Hi Dan, please tell us about your journey into technology space and how you started at Dialpad? I started my tech career at Google. I joined when…
Financial Services Glia and Zensar Partner to Help Financial Institutions and Insurance Providers Enhance Customer… AIT News Desk Dec 15, 2021 Partnership to enable organizations to take a digital-first approach to customer service Glia, a leading provider of Digital Customer Service,…
Customer Experience VelocityEHS Appoints Winnie Ip New Chief Operating Officer AIT News Desk Dec 14, 2021 VelocityEHS, the global leader in cloud-based environmental, health, safety (EHS) and environmental, social, and corporate governance (ESG) software,…
Analytics Heap Raises $110 Million Series D Round to Fund the Future of Digital Analytics AIT News Desk Dec 7, 2021 Emerging unicorn advances the standard in digital analytics with data science-powered solutions that fuel the digital economy Heap, the leading…
SaaS Brazen Group Acquires Salesforce & Mulesoft Development Firm SaaSTech Solutions Private Limited AIT News Desk Nov 11, 2021 Brazen Group, a Salesforce consulting partner, has completed its acquisition of SaaSTech Solutions Pvt. Ltd., a multinational consulting company that…
Cloud Saudi Arabia’s Telecommunications Operator, Specialized by STC, Launches Broadband Push-to-Talk… AIT News Desk Nov 5, 2021 Specialized by STC, the leading telecommunications operator in Saudi Arabia, has selected Motorola Solutions to deliver a next-generation…
Data Center and Co-location DigiPlex Outperforms the Scandinavian Data Center Industry for Customer Satisfaction AIT News Desk Nov 2, 2021 DigiPlex, the Nordic leader for scalable, secure, and sustainable data centers, proudly presents the results in its latest customer satisfaction…
IT and DevOps Digitate Accelerates Momentum As An Industry Leader In The AIOps Market AIT News Desk Oct 28, 2021 AIOps pioneer receives recognition as a leader in multiple industry and analyst reports for excellence in customer satisfaction and business assurance…
Cloud PagerDuty Announces Updates to Customer Service Application for Salesforce Service Cloud on… AIT News Desk Oct 27, 2021 PagerDuty customers benefit from real-time service status to customer service agents on critical, customer-impacting incidents PagerDuty, Inc., a…
Customer Experience Toshiba Helps Traxion Deliver Premium Customer Satisfaction AIT News Desk Oct 20, 2021 Toshiba Printers Improve Customer Experience While Accelerating Door-to-Door Deliveries for Mexico's Premier Logistics Company Toshiba America…