Hexaware Ranks No. 2 for Customer Satisfaction in the Whitelane Research and PA Consulting IT…
Hexaware, the fastest growing next-generation provider of IT, BPO, and Consulting services, announced that it has been ranked 2nd for overall…
Browsing Tag
Customer Satisfaction
PatientBond Recognized for High Customer Satisfaction by KLAS and G2; Listed Among Financial Times…
PatientBond, the leading science driven patient engagement SaaS provider, was evaluated by KLAS in the Patient Engagement category for the first time…
43% Of Consumers Are Likely to Recommend Products & Services Based on the Onboarding Process,…
New data on onboarding experiences and preferences reveals that onboarding experiences are valuable to customer satisfaction and retention.…
Huntington Ranks Highest in Customer Satisfaction with Consumer Banking
Award reflects Huntington’s commitment to taking care of and looking out for customers and delivering exceptional customer satisfaction during height…
Sprinklr Helps PUMA Expand its Customer Experience Management (CXM) Roadmap
Since 2018, Sprinklr has been partnering with PUMA to accelerate its CXM transformation, resulting in increased e-commerce sales
Sprinklr, the…
Qualtrics Unveils XM/OS: The Operating System for Experience Management in the New World of Work
XM/OS includes three core services that empower organizations to quickly understand customers' and employees' needs, and adjust experiences in…
Using AI to Drive Human Empathy at Machine Scale
For a few days in early February, the kitten filter Zoom video took the US by storm. Viewed more than 10 million times on YouTube, the short clip was…
Expanding Its Use of AI and Machine Learning Technologies, Syncron Adds New Capabilities to Syncron…
Syncron, the largest privately-owned global provider of cloud-based after-market service solutions, announced the general availability of Syncron…
Toucan Toco Unveils Analytics Solution for North American Franchise Networks
Interactive tool gives franchisors data-driven insights to boost sales, market share
Data storytelling pioneer Toucan Toco announced the North…
Ontracks Three-Peats Its IBM Platinum Business Partner Status in 2021
Ontracks, the leading IBM Maximo consulting firm in North America, is pleased to announce that it has achieved the distinguished IBM Platinum Business…