Zendesk Supports Apple Business Chat General Availability
Companies can have real-time customer conversations via Apple Messages directly in Zendesk Support
Apple and Zendesk announced the general…
Browsing Tag
Customer Satisfaction
Industry Veteran Chip Perry Named CEO of A2Z Sync
A2Z Sync, a software and dealer-services company that enables dealers to modernize and transform the car-buying experience by re-organizing their…
Sonasoft AI Solution Goes Live at Delaware Electric Cooperative
Sonasoft Corp. is pleased to announce that their new AI solution with Delaware Electric Cooperative (DEC) went live at 3pm on Monday, June 29. The…
LogRhythm Ranks No. 1 in Customer Satisfaction in G2 Research’s Grid Report
LogRhythm, the company powering today’s security operations centers, today announced that it has been declared a Leader by G2 in its Summer 2020 SIEM…
92% of Business Leaders are Enabling More Business Process Automation
Survey Finds That One-Third of Companies are Having Challenges Meeting Customer Satisfaction Goals and Expectations in the Era of COVID-19
K2, the…
Returns Experience Critical to Customer Satisfaction and Retention
With Spike in E-Commerce Returns Expected Post-COVID-19, Retailers Must Ensure Their Returns Processes and Systems are Ready, as 74 Percent of…
AVOXI Integrates Salesforce, Dynamics and Zoho Into Their Cloud Communications Platform
AVOXI integrates with essential CRM technologies to increase contact center efficiency and improve customer satisfaction
AVOXI, the leading cloud…
Localised Receives $6.5 Million Series a Investment to Fund Expansion
Localised is an innovative ecommerce company that reconsiders and reimagines how brands and shoppers transact across borders, languages, currencies…
Unit4 and Raven Intel Announce Strategic Partnership to Drive Transparency in Enterprise Software…
Unit4, a cloud leader in enterprise software for people-centered organizations, announced that it has entered into a partnership with Raven Intel for…
Blue Cross and Blue Shield of Kansas City Ranked #1 in Customer Satisfaction in Heartland Region by…
Members ranked Blue Cross and Blue Shield of Kansas City (Blue KC) number one in Overall Customer Satisfaction among health plans in the Heartland,…
