Computing AVOXI Integrates Salesforce, Dynamics and Zoho Into Their Cloud Communications Platform AIT News Desk Jun 30, 2020 AVOXI integrates with essential CRM technologies to increase contact center efficiency and improve customer satisfaction AVOXI, the leading cloud…
Investment Localised Receives $6.5 Million Series a Investment to Fund Expansion AIT News Desk Jun 15, 2020 Localised is an innovative ecommerce company that reconsiders and reimagines how brands and shoppers transact across borders, languages, currencies…
Analytics Unit4 and Raven Intel Announce Strategic Partnership to Drive Transparency in Enterprise Software… AIT News Desk Jun 12, 2020 Unit4, a cloud leader in enterprise software for people-centered organizations, announced that it has entered into a partnership with Raven Intel for…
Life Sciences Blue Cross and Blue Shield of Kansas City Ranked #1 in Customer Satisfaction in Heartland Region by… AIT News Desk May 28, 2020 Members ranked Blue Cross and Blue Shield of Kansas City (Blue KC) number one in Overall Customer Satisfaction among health plans in the Heartland,…
SaaS Alyce Further Extends Its Leadership Position as Top Account-Based Execution Software, Named Leader… AIT News Desk May 13, 2020 Enterprise Growth and Strong Expansion for Personal Experience Platform Approach Fuels Success With Its Customers; Alyce Recognized for Leadership in…
Guest Authors 3 Steps to Channel Customer Feedback Into Product Innovation Jim Katzman May 13, 2020 There’s no doubt that optimizing your customer experience (CX) pays off. When products and services come with great experiences, consumers are willing…
Guest Authors The Lesser-Known Benefits of Tech Support for Retailers Emily Rickman May 11, 2020 For years, electronics retailers have been providing tech support to better serve their customers and stand out from the ever-growing competition.…
Analytics Confirmit Shares Resource Hub to Support the Insight Industry AIT News Desk May 4, 2020 Resource Hub enables insight professionals to play their part in building stronger future for their organisations Confirmit has announced a series…
SaaS Higher Logic is Named Leading Online Community Management Software in G2’s Spring 2020 Grid… AIT News Desk Apr 23, 2020 The premier user review website, G2, reports that SaaS engagement platform, Higher Logic, has the largest market presence and highest customer…
Analytics Business Intelligence Group Names Pipedrive a Winner of 2020 Excellence in Customer Service Awards AIT News Desk Apr 23, 2020 Business Intelligence Group has named Pipedrive a winner in the 2020 Excellence in Customer Service Awards. "Customer service is a total team…