Telecom Industry Needs AI to Stay in Business
The Telecom sector was among the first to use Chatbots and bits of AI in its day-to-day operations. However, with the 5G taking over, the AI has a…
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Customer Satisfaction
LexisNexis Future of Claims Study Reveals Balancing Automation and Empathy is the Secret to Customer…
With top automation concerns involving lack of human interaction, LexisNexis Risk Solutions recommends carriers incorporate options to interact with a…
