Customer Satisfaction

Effective communication is at the heart of any successful business. Brands that can quickly get a pulse on consumer desires and needs and implement…

EverCommerce Inc. a leading service commerce platform, released the 2023 State of the Service Economy Report, providing a look at the post-pandemic…

Cyara partners with NICE to provide unmatched quality assurance for every aspect of the contact center environment to NICE CXone customers Cyara,…

Insurtech Platform Digitally Streamlines Brokers’ Small Business Insurance Operations from Quote to Claim  Layr, a leading insurance tech company,…

First-of-its-kind solution elevates retail experiences with complete, consistent, and immersive product imagery across the entire catalog Nfinite,…

net2phone, a leading provider of intelligent communications-as-a-service for businesses and contact centers unveiled its innovative suite of…

Field service management solution helps organizations improve the efficiency of end-to-end field service operations and increase customer satisfaction…

Global enterprises benefit from the company’s enhanced generative AI-powered cloud platform that makes it easy to transform contact centers into fast,…

Next-generation graph data and analytics platform now with machine learning and data science features to accelerate innovation ArangoDB, the…

 OpenEnvoy, which empowers finance teams to maximize cash flow by taking complete control of their inefficient payment processes, announced a…