Customer Sentiment

Robert Figiel, VP of Centric Market Intelligence R&D at Centric Software talks about AI for pricing and inventory strategies optimization, key…

OneCloud, a leading provider of cloud-based solutions, is enhancing the services they provide with OneCloud CX™, an innovative, AI-driven,…

TeamSupport, a leading provider of support ticketing and live chat solutions, announced that it has launched several AI-powered features to help…

Avid Ratings, the leading customer experience platform and solution for the homebuilding industry, announced that it has acquired the H2insight…

Reputation, a global leader in reputation experience management (RXM), announced it will integrate customer sentiment and feedback data into Microsoft…

Spring 2022 product release delivers customer-led enhancements to build the total experience Alida, a leader in Total Experience Management (TXM),…

JustCall IQ is making sales feedback more objective by filtering data and insights that help sales teams craft a winning pitch SaaS Labs, a leading…

Partnership unlocks insights into both intelligent sales forecasting and historical customer relationships to optimize revenue pipeline Xactly, the…

Medallia, Inc., the global leader in experience management and engagement, announced a strategic integration with Red Box Conversa, a leading platform…