Browsing Tag

customer service automation

Customer Service Agents Gain Competitive Advantage with Gnani.ai’s Assist365

AIT News Desk Jan 25, 2023

New AI conversational tool enables customer service agents to reduce average handle time by two minutes, increase interaction efficiency by 30%…

AIT News Desk Jan 18, 2023

Ada, the customer service automation company, announced its availability on AWS Marketplace. Now AWS customers globally can purchase Ada's platform…

AIT News Desk Dec 21, 2022

Ada, the customer service automation company, announced it is now leveraging technology from OpenAI, the AI research and deployment company…

AIT News Desk Apr 26, 2022

Offers fast-track automation across 20+ channels in voice and chat with 360-degree Customer Engagement Gnani.ai, a global frontrunner in…

AIT News Desk Mar 15, 2022

-Conversational AI for Customer Service leader Solvemate announces the addition of multilingual bot management capabilities to its customer service…

AIT News Desk Jun 21, 2021

Together redk and Mindsay accelerate customer service automation and customer-centric digital transformation redk, a leading expert in the field…

AIT News Desk Dec 17, 2020

Guide details benefits, best practices, and pitfalls of customer service automation Astute, Inc., a leading customer engagement and Voice…

AIT News Desk Aug 28, 2020

Enterprise AI veteran to lead expansion through healthcare and insurance markets Ushur, the Intelligent Automation company, announced that Kate…