Machine Learning Customer Service Agents Gain Competitive Advantage with Gnani.ai’s Assist365 AIT News Desk Jan 25, 2023 New AI conversational tool enables customer service agents to reduce average handle time by two minutes, increase interaction efficiency by 30%…
Machine Learning Ada’s AI-powered Customer Service Automation Platform now Available on AWS Marketplace AIT News Desk Jan 18, 2023 Ada, the customer service automation company, announced its availability on AWS Marketplace. Now AWS customers globally can purchase Ada's platform…
Machine Learning Ada Leverages OpenAI to Deliver AI-powered Customer Service AIT News Desk Dec 21, 2022 Ada, the customer service automation company, announced it is now leveraging technology from OpenAI, the AI research and deployment company…
Machine Learning Gnani.ai’s assist365 Low-code Omnichannel Conversational AI Automation Platform V2.0 sees a 3x Rise… AIT News Desk Apr 26, 2022 Offers fast-track automation across 20+ channels in voice and chat with 360-degree Customer Engagement Gnani.ai, a global frontrunner in…
Sales and Customer Support Solvemate Enhances Customer Service Platform with Multilingual Management AIT News Desk Mar 15, 2022 -Conversational AI for Customer Service leader Solvemate announces the addition of multilingual bot management capabilities to its customer service…
Automation redk and Mindsay Partner to Deliver Seamless Customer Experience Automation AIT News Desk Jun 21, 2021 Together redk and Mindsay accelerate customer service automation and customer-centric digital transformation redk, a leading expert in the field…
Automation Astute Releases Definitive Guide to Customer Service Automation AIT News Desk Dec 17, 2020 Guide details benefits, best practices, and pitfalls of customer service automation Astute, Inc., a leading customer engagement and Voice…
Automation Kate Gingras joins Ushur as Vice President of Strategic Accounts AIT News Desk Aug 28, 2020 Enterprise AI veteran to lead expansion through healthcare and insurance markets Ushur, the Intelligent Automation company, announced that Kate…