customer service experience

70% of consumers would consider a different brand after one bad AI customer service experience, according to a new survey from Acquire BPO As…

Startup provides a groundbreaking product in the world of MSPs by harnessing the latest AI technology Managed Service Providers (MSPs) have…

TDR Capital International Limited, a leading investment firm renowned for its strategic investments and dedication to exceptional customer service,…

UVeye is integrating its advanced vehicle-inspection systems with Tekion's end-to-end cloud-native platform, Automotive Retail Cloud (ARC). The two…

NXTsoft and Finn AI established a partnership to pre-integrate API connectivity into Finn AI's conversational AI-chatbot designed for banks and…

For the second time in a row IDC has named Emagia as a Leader Emagia, a leading provider of AI-powered fintech Software-as-a-Service (SaaS)…

Baker Hill, the leading financial technology provider in delivering solutions for commercial, small business and consumer loan origination, risk and…

Chad Ruff, Chief Technology Officer at Swiftpage If you’re looking for a strategy to get ahead when it comes to customer acquisition, machine…

Online Search Authority Taps Top Industry Talent Rob Ousbey, Willow Mack, and Michael Cole Moz, Inc., the leader in search engine optimization…