HR Technology Qualtrics and ServiceNow Strengthen Customer Service Experiences with Powerful Solution AIT News Desk Jun 24, 2022 New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech…
Cloud Genesys Report Reveals Pandemic Driving People to Seek Connections in Unexpected Ways AIT News Desk Mar 15, 2021 1 in 6 people confess to having called customer service just to talk to someone; study finds increased interactions with customer service tied to…
Technology Finn AI and Zendesk Integration Enables AI-Powered Digital Self-Service for Banking Customers AIT News Desk Apr 2, 2020 Finn AI, the world’s leading AI-powered conversational banking technology provider announced its listing on the Zendesk, Inc. Marketplace and its new…