Customer Service

Data Canopy, an Intelishift company, and worldwide cloud and colocation infrastructure provider announced the acquisition of the colocation data…

WholesaleSync, an innovator in the business-to-business (B2B) technology sector, today announced the launch of a new Artificial Intelligence (AI)…

 Zenarate, the leading natural language AI Simulation Training solution for customer and prospect-facing agents,announced it closed a $15M funding…

Almost ¾ of people are comfortable talking to an AI-powered chatbot for a customer service issue, and about 55% are comfortable with AI tech being…

UJET, Inc., the world’s most advanced contact center platform, announced the availability of its Agent Mobile App. The app empowers agents, employees,…

CMP Research, , a division of Customer Management Practice (CMP), a leading market intelligence firm for the customer management industry, announced a…

Eccentex an industry leading Low-code development platform and Process Automation software company announcing the availability of Eccentex…

Founded in 2019 to use technology to help improve patient care and outcomes, CCN Health, a remote patient monitoring (RPM) system provider, quickly…

ResGreen Group International, a next-gen mobile robot and software solutions company, announced it signed a contract with a top automotive supplier to…

Since its launch in November, ChatGPT has ushered in a new wild west when it comes to leveraging technological innovation in business applications.…