Customer Experience AI in the Customer Experience: The UPS, Downs, and Up-And-Coming Opportunities AIT News Desk May 26, 2023 However you might feel about it, a new age of artificial intelligence (AI) is here. Teachers have to double check that their AP world history essays…
Machine Learning Yemen’s HSA Group Future-proofs Operations and Enhances Customer Service with SAP Cloud… PRNewswire May 18, 2023 Hayel Saeed Anam (HSA) Group Yemen, one of the Middle East's largest family-owned conglomerates, has successfully undergone a digital transformation…
Machine Learning Simplr Launches Cognitive Paths, the Safeguard for Using ChatGPT in Customer Service PR Newswire May 11, 2023 Simplr, a bot-first CX outsourcing solution that offers automation and human agents, announced a major infusion of generative AI into its platform…
Technology CDG Launches PRTC on AWS PRNewswire May 9, 2023 Communications Data Group (CDG) is pleased to announce the recent onboarding of Palmetto Rural Telephone Cooperative (PRTC) to MBS Cloud, CDG's live…
Technology C-StorePOS Unveils All-in-One, Cloud-Based Point-of-Sale Platform to Meet the Needs of Convenience… PR Newswire May 5, 2023 C-StorePOS, launched the first comprehensive and cloud-based retail point-of-sale (POS) software platform tailored specifically for the unique needs…
Technology Astound Broadband to Launch Mobile Service Leveraging Reach Digital Operator Technology Business Wire May 4, 2023 Astound Broadband (Astound), the sixth-largest U.S. cable provider, powered by leading regional providers RCN, Grande Communications (Grande), Wave…
Machine Learning The Future of AI Regulation in Australia AIT News Desk May 2, 2023 The Human Technology Institute (HTI) at the University of Technology Sydney (UTS) today launches a major new research project that explores the…
Machine Learning Ipe Woods USA Introduces Lumber Industry’s First AI System Revolutionizing Customer Experience PR Newswire May 2, 2023 Ipe Woods USA, a top supplier of premium hardwood decking and lumber, proudly announces the development of the first AI system tailored for the lumber…
Technology Starburst Integrates With dbt Cloud to Unlock Cross-Platform Data Transformations PRNewswire Apr 28, 2023 Starburst, the data lake analytics platform,announced a new integration with dbt Cloud, the fastest and most reliable way to deploy dbt. With the…
Technology TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365 Customer Service PR Newswire Apr 28, 2023 TTEC Holdings one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced…