Customer Service

Cognizant announced that it has been selected by Volkswagen Group Ireland (VWG Ireland), the multinational automotive manufacturer headquartered in…

AI Technology Aimed at Enabling Quick and Efficient Generation of High-Quality Content for Forever 8 Ecosystem Cryptyde, is pleased to announce that…

The advent of ChatGPT seems to represent a quantum leap in the capacity of artificial intelligence (AI) to reshape the world we live in. Things are…

Qualtrics and Five9 announced a partnership to integrate Five9’s industry-leading cloud contact center solutions with Qualtrics Frontline Care. The…

Birdeye is announcing that they have achieved the milestone of 100,000 businesses using its platform to deliver digital customer experiences. In…

Marketers and customers service departments find the future of WhatsApp Automation extremely fertile. The rise of ChatGPT3-like tools have made it…

As more consumers make online channels their preferred shopping destination, the e-commerce market is one that cannot be ignored. Market estimates…

Andar Software, an industry-leading CRM software and cloud hosting provider, announces that Greater Twin Cities United Way (GTCUW) will transition…

Promotion of Kristin King as chief customer officer follows two years of customer-led growth and expansion of customer success and support teams…

The global B2B industry is the largest it’s ever been and growing – on track to become a quarter trillion-dollar market in the next five years. As…