Technology New Crypto Exchange Platform VoltCoins Launched AIT News Desk Jan 10, 2023 There's a new player in the cryptocurrency exchange sector. VoltCoins, an innovative online crypto exchange platform, has recently announced its…
Technology Vee24 Appoints Tomer Azenkot as CEO AIT News Desk Jan 5, 2023 Vee24 announced that Tomer Azenkot has been appointed as its new chief executive officer. Vee24, the leader in person-to-person digital customer…
Technology NICE is First to Receive Highest Scores for Inaugural Digital Customer Service Use Case by Gartner AIT News Desk Jan 3, 2023 NICE recognized in 2022 Gartner Critical Capabilities for Contact Center as a Service NICE announced that NICE has received the highest scores…
Technology Conduent Customer Experience Management Data Analysis: Technology Consumers Remain in Chat Channel AIT News Desk Dec 22, 2022 During the COVID-19 pandemic consumers increasingly turned to digital channels to interact with brands. According to analysis from Conduent…
Machine Learning Nearly 40% of Americans Confused by Medical Bills AIT News Desk Dec 19, 2022 Survey finds uncertainty around what patients are being billed for as most frustrating; providers and insurers can take steps to alleviate patient…
Machine Learning Lands’ End Selects Movable Ink’s Da Vinci to Power AI-Driven Personalization AIT News Desk Dec 13, 2022 Movable Ink, the global software content personalization provider, announced that Lands' End, a leading uni-channel retailer offering award-winning…
Technology CloudHesive Acquires Dextr Cloud, The Industry’s Most Powerful Customer Service and Performance… AIT News Desk Dec 12, 2022 CloudHesive, an Amazon Web Services Premier Consulting partner and managed services provider, announced the acquisition of Dextr, the industry’s most…
Technology New Talkdesk Research Reveals the Trends to Watch in Retail CX AIT News Desk Dec 9, 2022 Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, today released a new Talkdesk Research report, The Future of…
Machine Learning UJET Research Reveals Chatbots Increase Frustration for 80% of Consumers AIT News Desk Dec 7, 2022 Consumers find many chatbots a ‘waste of time’ as ineffective self-service options continue to sabotage the customer experience UJET, the world’s…
Technology UJET Connect Provides Seamless Cloud Migration for Contact Center Customers of Legacy On-Premises… AIT News Desk Dec 2, 2022 Customer service providers can take advantage of accelerated business planning and commercial incentives for cloud migration UJET, the world’s…