Customer Service

Quad-C Management (“Quad-C”), a leading middle market private equity firm, and Entegris, a leading supplier of advanced materials and process…

Informatica the first enterprise cloud data management leader to earn certification under the J.D. Power Certified Technology Service & Support…

Latest Zendesk research signals a dramatic shift in expectations, with 71% of business leaders rethinking the entire customer experience Zendesk, has…

Frost & Sullivan recently researched the cloud economics industry and, based on its findings, recognizes Flexera and its flagship platform Flexera…

Email customer service is an essential part of any business. It's the difference between keeping a client happy and sending them packing. But with so…

Integrated, Intuitive Feature Saves Time and Money, Aligning Technical and Customer-Facing Teams, Allowing Further Consolidation on to the PagerDuty…

Syncron's solutions improve inventory management, parts pricing, and distribution efficiency; overcome supply chain issues; and help customers…

There's a new player in the cryptocurrency exchange sector. VoltCoins, an innovative online crypto exchange platform, has recently announced its…

Vee24 announced that Tomer Azenkot has been appointed as its new chief executive officer. Vee24, the leader in person-to-person digital customer…

NICE recognized in 2022 Gartner Critical Capabilities for Contact Center as a Service NICE announced that NICE has received the highest scores…