Customer Service

Medallia,the global leader in customer and employee experience, announced the findings of its new report: The New Customer Expectations for the…

Talkdesk a global cloud contact center leader for customer-obsessed companies, announced that it has joined the Jack Henry Vendor Integration Program…

COVU, the only all-in-one AI-enabled digital platform for insurance agencies, has released a new executive forecast on the industry shift toward using…

Start-up allows users to experiment and seamlessly add advanced language capabilities to their existing apps One AI, a platform that enables…

Sony's new off-ear headphones help runners go the distance through an innovative and comfortable design for a stress-free listening experience  Sony…

 Jack Henry  that greenpenny has selected Jack Henry to empower its mission of facilitating the green energy transition in the Midwest. Greenpenny is…

Quad-C Management (“Quad-C”), a leading middle market private equity firm, and Entegris, a leading supplier of advanced materials and process…

Informatica the first enterprise cloud data management leader to earn certification under the J.D. Power Certified Technology Service & Support…

Latest Zendesk research signals a dramatic shift in expectations, with 71% of business leaders rethinking the entire customer experience Zendesk, has…

Frost & Sullivan recently researched the cloud economics industry and, based on its findings, recognizes Flexera and its flagship platform Flexera…