Customer Service

Artificial Intelligence Services, New Automation Processes, and Workflows Can Raise WFH Agent Productivity ASAPP, Inc., the AI Cloud company…

LCP Media, formerly known as LCP360, announced a corporate rebrand to reflect the transformation to a technology-based visual media company with an…

Boost.ai, the leading conversational AI support platform, announced a new customer service milestone with their customer Create Room, a leading online…

Idiomatic, a proven customer intelligence innovator, announced the close of a $4 million seed round led by Freestyle. Translating customer feedback…

The research study finds that despite increased interest in AI technology, only 44% of organizations experience benefits from implementing AI…

Automated vehicle-inspection data now available through CDK Drive dealership management system will help write repair orders and improve…

With the price of lumber hitting record highs1 and supply chain challenges still limiting available stock of lawn and garden supplies and other…

Pure IP have announced the launch of its Dynamics Call Connect service, to enable inbound and outbound calling to the Microsoft Dynamics 365 Customer…

TechSee, the market leader in Computer Vision solutions for customer service, announced the launch of Continuity, a seamless solution to drastically…

Alida, a leader in Total Experience Management (TXM), announced Motivus, an experience-based sales and customer service, and customer experience…