Globelink Selects RPA Labs to Automate Document Processes
Globelink selected RPA Labs to automate document processing that will reduce manual work and enhance customer experience. With every shipment that…
Browsing Tag
Customer Service
A10 Networks Recognized by Frost & Sullivan for Providing Sophisticated Cybersecurity…
A10 Networks delivers outstanding customer service and protects large corporations from DDoS attacks.
Based on its recent analysis of the Global DDoS…
Lititz Mutual Insurance Company Selects Guidewire InsuranceNow to Increase Agent and Policyholder…
Personal and commercial lines insurance provider to leverage core operations in the cloud
Lititz Mutual Insurance Company (Lititz), a provider of…
Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology…
Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List of Priorities in…
Dialpad Delivers AI Contact Center Advancements With No-Code Digital Channels and Virtual Agents
Dialpad adds conversational AI to dynamically learn and apply customer intent across all modes of customer communication cutting complexity and…
Advanced Control Systems, INC. Is Now Officially Minsait ACS, Inc.
Advanced Control Systems, Inc., a leading real time energy management solutions provider based in Atlanta, Georgia, is now officially Minsait ACS,…
AtlasEdge Selects Carma’s Operational Platform
AtlasEdge, a pan-European edge data centre provider, confirmed the selection of Carma’s Network and Digital Infrastructure Platform (NDI) to meet a…
HGS Supports Disclosure and Barring Service to Be Named Highest-Rated Public Service Organisation…
The UK Customer Satisfaction Index (UKCSI) has shown that the Disclosure and Barring Service (DBS) is the highest-rated public sector organisation in…
Drift Introduces the Drift Conversation Cloud to Expand Scope of Service-focused Conversational…
New Conversational Service Arms Businesses with Post-Sale Solution to Increase Customer Lifetime Value
Drift, the Conversation Cloud company,…
Solvemate Enhances Customer Service Platform with Multilingual Management
-Conversational AI for Customer Service leader Solvemate announces the addition of multilingual bot management capabilities to its customer service…
