Customer Service

Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, announced the launch…

As Customer Service Week begins, new research from gig customer experience (GigCX) platform Limitless has revealed that consumers are more loyal and…

Katapult’s customers and retail partners can now benefit from a more streamlined integration of its lease-to-own solution Katapult announced that it…

Freshworks Inc. (FRSH), a leading software company empowering businesses to delight their customers and employees, announced the appointment of…

Amperity, the leading customer data platform (CDP) for consumer brands, announced that Ashley Stewart, the American plus-size fashion retailer and…

IRONSCALES, the world’s fastest growing email security company, announced it has been selected to join the AWS Independent Software Vendor (ISV)…

Bright Data, the global industry leader in making public web data accessible to all, has released new research that highlights the increased role bots…

Alta Resources Corp., a global customer service outsourcing company supporting Fortune 500 companies, continues to make progress on its newest…

-- New IBM Watson Assistant features are designed to help businesses more quickly set up a voice agent with IntelePeer and enable more seamless…

CIQ, principal founding partner for Rocky Linux and the Rocky Enterprise Software Foundation, is now officially offering support services and value…