Sales and Customer Support Alta Resources Sees Strong Progress On Its Newest Building In Fort Myers AIT News Desk Sep 10, 2021 Alta Resources Corp., a global customer service outsourcing company supporting Fortune 500 companies, continues to make progress on its newest…
Automation IBM Watson Launches New AI and Automation Features to Help Businesses Transform Customer Service AIT News Desk Sep 9, 2021 -- New IBM Watson Assistant features are designed to help businesses more quickly set up a voice agent with IntelePeer and enable more seamless…
SaaS Founder of CentOS and Rocky Linux – Gregory Kurtzer – Disrupts Legacy Software and… AIT News Desk Sep 9, 2021 CIQ, principal founding partner for Rocky Linux and the Rocky Enterprise Software Foundation, is now officially offering support services and value…
SaaS Help Lightning Integrates With ServiceNow To Support Complex Service Scenarios Using Remote… AIT News Desk Sep 9, 2021 Access to AR-enabled remote assistance software will help customer service agents better serve internal and external customers Help Lightning, a…
Voice Re-Humanizing / Re-Energizing Conversations Using AI: A Perspective Ganesh Gopalan Sep 8, 2021 The need for better customer conversation experience will entice enterprises to seek the help of advanced technologies that promise to provide…
Native and Programmatic Advertising Spire Holdings Launches Spire+ AIT News Desk Sep 1, 2021 Veteran NASCAR and Entertainment Executives Launch Full Service Automotive- Focused Marketing and Advertising Division Spire Holdings announced the…
Cloud Druva Leads Industry With Best-in-Class Customer Support for Its Cloud Platform AIT News Desk Aug 20, 2021 Company Achieves Record NPS Score, More than Doubling Industry Average Druva Inc., the leader in Cloud Data Protection and Management,…
Martech Exchange for Experience: Just 14% Of Global Consumers Expect to Be Wowed by a Company AiT Analyst Aug 18, 2021 - Freshworks survey, conducted by Opinium, reveals complexities of global customer experience expectations - 63% of consumers expect brands to know…
Manufacturing A&R Logistics Names Alex Buck President of Its 3PL Division AIT News Desk Aug 18, 2021 Buck Promoted After Holding Key Roles at A&R Spanning Strategy, Legal, HR, Safety and Communications A&R Logistics, North America's…
Sales and Customer Support TIAN RUIXIANG Holdings Ltd Partners With Beijing Puyuan Technology Co., Ltd. To Develop Intelligent… AIT News Desk Aug 14, 2021 TIAN RUIXIANG Holdings Ltd a China-based insurance broker, announced it has entered into a strategic cooperation agreement with Beijing Puyuan…