Zendesk To Acquire Momentive And Its Iconic SurveyMonkey Platform
Beloved customer service and customer feedback brands will create powerful new Customer Intelligence company that enables businesses to build more…
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Customer Service
PagerDuty Announces Updates to Customer Service Application for Salesforce Service Cloud on…
PagerDuty customers benefit from real-time service status to customer service agents on critical, customer-impacting incidents
PagerDuty, Inc., a…
Automation Anywhere Launches New Contact Center Solution, Empowering Enterprises To Deliver Better…
Automation Anywhere, a global leader in intelligent automation introduced Automation Anywhere for Contact Centers, a cloud-native, AI-driven…
LiveVox Launches SmartStart Program, Powering Speed-to-Value for Contact Centers
LiveVox Holdings, Inc., a leading cloud-based provider of customer service and digital engagement tools, launched the SmartStart Program. The new…
‘Global Security Support’ Brings Completely Different IT Support Philosophy Treating…
'We're here to put an end to those customer service phone-mazes by offering customer-focused friendly conversations around what you really need for…
Brand Metrics Hires Taylor Sturtevant as It Focuses on Growth in the US
Global technology company, Brand Metrics – which works with publishers to demonstrate the effectiveness of digital advertising – has announced a new…
Esker Launches Esker Pay, a Comprehensive Set of Payment Capabilities and Strategic Fintech…
Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, announced the launch…
New Research Reveals Nearly Two Thirds of Consumers More Likely to Buy From Brands With Real User…
As Customer Service Week begins, new research from gig customer experience (GigCX) platform Limitless has revealed that consumers are more loyal and…
Katapult Announces Its Lease-Purchase Solution, An Integration With Salesforce Commerce Cloud
Katapult’s customers and retail partners can now benefit from a more streamlined integration of its lease-to-own solution
Katapult announced that it…
Freshworks Appoints Chief Product Officer Of Cloudflare To The Board Of Directors
Freshworks Inc. (FRSH), a leading software company empowering businesses to delight their customers and employees, announced the appointment of…
