Customer Service

B&C Storage announced that its newest storage facility in Clay, New York is dedicated to vehicle and boat storage, and is now taking reservations…

Bright Pattern, a leading provider of AI-powered cloud contact center software, announced that it was deployed by one of the largest wholesale chains…

Combines Talent and Expertise in Key Growth Areas to Provide Customer Service Focus, Technological Excellence, Deep Product Capabilities Empower…

Bright Pattern partners with Visual Contact to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to…

Medallia, Inc., the global leader in experience management, announced it has entered into a definitive agreement to acquire Stella Connect, the…

A Mimecast for ServiceNow Integration Gives Joint Customers a Rapid and Automated Response for Customer Service and IT Operations Mimecast announced…

Dr. Nutrition Is Now Available From a Larger Variety of Online Retailers Dr. Nutrition 360 is expanding the online availability of their…

Nous Infosystems announced its transition to the ServiceNow Premier Partner Program segment. ServiceNow's global partner segment framework is designed…

Five-year partnership with Genesys enables both companies to develop and deploy innovation and best-in-class solutions in the CX market Infosys, a…

Leading healthy meal kit company Sun Basket implements 24/7, premium, on-demand gig customer support in partnership with Limitless Using customers…