Customer Service

Provides free work-from-home module and free voice call ports for 211 and 311 organizations to handle increased interactions volume NICE inContact …

Silicon Valley Insurtech Pioneer Implements Bot to Better Serve Global Customers VisitorsCoverage Inc. announced the initial launch of their…

Auto dealer technology provider scores wins amongst a stacked field that included IBM, Dell, Intuit, and DHL Autosoft was presented with three…

Its wide service portfolio and extensive network of service channels position the company as a one-stop-shop in the mechanical seals market…

Observe.AI, the leader in AI-powered speech analytics and quality management for voice customer service, announced that it has partnered with Telarus,…

Using WhatsApp as a Customer Service Channel Will Improve Customer Experience for Vehicle Service Booking Global cloud communications software and…

Award Recognizes Customer Success Department’s Achievements in Helping Small Home Service Businesses Grow Jobber, the leading provider of home…

Carolina Digital Phone is a pioneer of hosted phone services, and provides products that improve the capabilities of business, education and…

Agiloft's contract management software recognized in first-ever Gartner Magic Quadrant for CLM Agiloft, the global standard in contract and…

Viomi Technology Co., Ltd, a leading IoT Home technology company in China, announced this week that it has entered into a memorandum of understanding…