Customer Service

New Efforts and Protocol Added to Ensure Company Provides the Best Experience to Every Club Member SmileDirectClub, the oral care company that…

Journey into Tech Hi Liam, tell us about your role and journey into Technology. What inspired you to take up the role at Singlife? My journey…

Innovations are taking place almost everywhere in the technology environment. We've seen the rise of Video conferencing and collaboration systems to…

Conversational AI is a huge technology advancement – as momentous as the unveiling of the Internet in 1983 or when Steve Jobs launched the iPhone in…

Provides Unique Digital User Experience for eCommerce, Consumer Brand Engagement and Customer Service Radisys Corporation, a global leader of open…

Provides free work-from-home module and free voice call ports for 211 and 311 organizations to handle increased interactions volume NICE inContact …

Silicon Valley Insurtech Pioneer Implements Bot to Better Serve Global Customers VisitorsCoverage Inc. announced the initial launch of their…

Auto dealer technology provider scores wins amongst a stacked field that included IBM, Dell, Intuit, and DHL Autosoft was presented with three…

Its wide service portfolio and extensive network of service channels position the company as a one-stop-shop in the mechanical seals market…

Observe.AI, the leader in AI-powered speech analytics and quality management for voice customer service, announced that it has partnered with Telarus,…