Customer Service

Using WhatsApp as a Customer Service Channel Will Improve Customer Experience for Vehicle Service Booking Global cloud communications software and…

Award Recognizes Customer Success Department’s Achievements in Helping Small Home Service Businesses Grow Jobber, the leading provider of home…

Carolina Digital Phone is a pioneer of hosted phone services, and provides products that improve the capabilities of business, education and…

Agiloft's contract management software recognized in first-ever Gartner Magic Quadrant for CLM Agiloft, the global standard in contract and…

Viomi Technology Co., Ltd, a leading IoT Home technology company in China, announced this week that it has entered into a memorandum of understanding…

Global Hotel Brands Embrace Oracle Cloud Hospitality Solutions to Modernize Operations Hoteliers know they must deliver exceptional experiences…

Jason Brings to Persado More Than 20 Years of Experience Driving Digital and Marketing Transformation Jason Heller, former partner and global lead…

Reliability, comprehensive reporting and analytics are crucial to HOUST implementing Talkdesk Enterprise Cloud Contact Center across 19 offices…

Athletic Department Also Analyzing Data to Optimize Student-Athlete Academic Success  NC State Athletics and SAS will collaborate to use SAS…

AnsweriQ CEO Pradeep Rathinam Joins Freshworks as Chief Customer Officer to Maximize Customer Success Freshworks Inc., the customer engagement…