Technology Next DLP appoints Sheena Blanco as its first Head of Customer Experience Cision PRWeb Nov 6, 2023 Industry veteran throws down the gauntlet to high tech firms that have lost their way when it comes to delivering genuine - and excellent - customer…
Machine Learning Talkdesk Celebrates Financial Services Momentum, Powers Exceptional Customer Experiences for New… Business Wire Nov 3, 2023 The Talkdesk AI-powered financial services cloud contact center platform supports companies as more people embrace digital banking interactions…
Financial Services Glia Launches New AI Tools for Financial Institutions PRNewswire Nov 2, 2023 Glia expands AI Toolset to help organizations take advantage of generative AI to drive efficiency and improve the CX Glia, the customer interaction…
Technology Dialpad Introduces Custom Ai Playbooks, Transforming the Sales and Customer Service Experience With… Business Wire Oct 25, 2023 Custom AI Playbooks provide users with real-time guidance on sales calls, AI generated summarization, and valuable analytics, to enhance and…
Technology Gong Names Shane Evans as Chief Revenue Officer PRNewswire Oct 21, 2023 Gong, the Revenue Intelligence leader, announced that Shane Evans recently joined the company as chief revenue officer. In this role, he is…
Technology Zebra Technologies Named Android Enterprise Gold Partner by Google Business Wire Oct 20, 2023 Zebra is one of the program’s leading mobile computer manufacturers with 38 Android Enterprise Recommended devices Zebra Technologies…
Machine Learning STELLA Automotive AI Unveils Groundbreaking STELLA Reception New Era in Customer Service for… PR Newswire Oct 18, 2023 STELLA Automotive AI is thrilled to announce the launch of STELLA Reception, the first ever conversational AI to answer the telephone. STELLA…
Machine Learning Mphasis, WorkFusion Partner to Transform Financial Crimes for Enterprises PRNewswire Oct 18, 2023 Being a prominent leader in risk and compliance operations, Mphasis will harness the power of WorkFusion's AI solutions to enhance and evolve its…
Machine Learning Nirvana Secures $57Million in Series B Funding to Scale Its Commercial Insurance Platform and Fleet… PR Newswire Oct 18, 2023 Growing more than 30x since launching in early 2022, Nirvana brings modern insurance and cost savings to connected fleets Nirvana Insurance,…
Machine Learning The Next Generation of Conversational Engagement Platform with AI-Powered Interactive Campaigns by… PR Newswire Oct 17, 2023 The enhanced set of capabilities in the new CEP enables full-funnel interactions to drive lower CAC and higher LTV Gupshup.io, the leading…