Customer Service

There’s a lot of Marketing agencies out there that want to call themselves “boutique” - they’re small, they work with a small number of clients, and…

New Partnerships and Integrations with Zendesk and Salesforce Enable Companies to Automatically Coordinate Response Between Traditionally Siloed Teams…

Every year, RetailMeNot practices and masters its toy tracking abilities to predict the ones that will be topping the wish lists this holiday season.…

Company rolls out Gen 2 Exadata Cloud at Customer, previews Autonomous Database Cloud at Customer Oracle announced the availability of its Generation…

Customer service departments of big companies engage with thousands of customers every day. Each interaction holds importance and the company can use…

Enterprise Resource Planning (ERP) software, particularly the ones embedded with CRM modules goes a long way in boosting customer satisfaction,…

The Telecom sector was among the first to use Chatbots and bits of AI in its day-to-day operations. However, with the 5G taking over, the AI has a…

Businesses that successfully achieve digital transformation don’t just complete it overnight. Transformation has many key components and best…

AI-Powered Knowledge Management Platform Scales Customer Service for Increased Visitor Numbers and Addresses Guest Inquiries 24/7 Satisfi Labs…

The world's leading computing power sharing platform BitDeer.com announced that it has reached over 2 million Unique Visitors for the month of August.…