BitDeer.com’s Success is Based on Consistent Transparency to Customers
The world's leading computing power sharing platform BitDeer.com announced that it has reached over 2 million Unique Visitors for the month of August.…
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Customer Service
Sogou Launches World’s First Chinese-Speaking AI Customer Service Avatar for the Financial…
Partners with Ping an Puhui to Optimize Customer Experience on Mobile App
Sogou Inc., an innovator in search and a leader in China's internet…
Nextep Launches New Chatbot to Offer Clients 24/7 Support
Nextep's Newest Support Feature Provides Around-The-Clock Support
Nextep added a new support feature, Felix the chatbot, to its service team. Felix…
Identity Verification Leader, IDology, Appoints Industry Veteran Christina Luttrell as COO
IDology, a GBG company, announced that Christina "Chris" Luttrell has been promoted to chief operating officer. Previously, Luttrell was senior vice…
Gradient AI Adds Deep Expertise Across All Teams to Meet Demand and Drive Further Growth of Its AI…
Gradient Taps InsurTech Sales Executives Joseph Gould, Jay Thierauf, and Daniel Zimmerman; Expands Customer Service and Technology Teams
Gradient…
Why Customer Experience Is Essential Today, and How Businesses Can Capitalize on It
The latest rage in Customer Experience (CX) is … well, customer experience. That is, the word experience is being emphasized more today than ever…
“Bring Your Own Bot”: Sparkcentral’s AI Virtual Agent Framework for Chatbots Blends the Best of Both…
Agent Productivity Enhanced in the Digital Contact Center Through Ability to Seamlessly Blend Live and Virtual Contact Center Agents
Sparkcentral…
Regions Bank Taps IBM’s AI to Power Next Generation Customer Service
Watson Has Helped Regions Answer over 1.5 Million Customer Calls and 1.4 Million Banker Questions
IBM announced that Regions Bank has selected the…
Oracle Expands Slack Partnership With Customer Experience Integrations
New integrations are the first to leverage Slack’s API toolkit within sales and service applications
Oracle announced new integrations with Slack…
Jumpstart 2019: AiThority Interview Series With Anand Janefalkar, Founder & CEO at UJET
Our platform has had a strong focus on ‘Experience-as-a-Service’ since inception. It is a core component of our DNA.
What opportunities and…
