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Customer Service

AIT MegaMind

Interview with Jay Hinman, VP of Marketing at DigitalGenius

Sudipto Ghosh Sep 13, 2018

Given the “hype” in the AI space, most companies are looking at AI to deflect or automate conversations in their contact center. How do you prepare…

Chatbots & Intelligent Assistants

Helpshift Unveils SensAI: AI Tech Designed Specifically for Customer Service

AIT News Desk Mar 23, 2018

New AI-Powered Capabilities Allow Enterprises to Optimize Support Operations and Deliver Superior Customer Service at Scale Helpshift, the company…

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Interview with Jay Hinman, VP of Marketing at DigitalGenius

Helpshift Unveils SensAI: AI Tech Designed Specifically for Customer Service

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