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Browsing Tag

customer support solution

Customer Experience

Hiver Launches Its Knowledge Base Portal; Helps Companies Worldwide Offer Better Self-Service to…

AIT News Desk Sep 8, 2022

Hiver, a Gmail-based customer service platform, has launched its own knowledge base portal that helps companies build, host, and manage commonly asked…

Customer Experience

IrisAgent Launches on Zendesk and Intercom Marketplaces

AIT News Desk Jul 16, 2022

IrisAgent, an AI-based proactive customer support solution, has partnered with both Zendesk and Intercom and launched its offering on their respective…

Financial Services

Lockstep Appoints Melissa Hendrick As EVP Of Marketing

AIT News Desk May 6, 2021

Industry SaaS Veteran to Promote Vision and Double Down on Growth Initiatives Lockstep, the world's first connected accounting cloud, announced the…