Trevor Hellebuyck Joins WireWheel as Chief Technology Officer
Will oversee Product Engineering, Product Management, Product Strategy and Customer Support
WireWheel, a leader in data privacy technology,…
Browsing Tag
Customer Support
SearchUnify Introduces a Suite of Next-Gen Support Applications to Empower Businesses Future-Proof…
SearchUnify, a leading unified cognitive search platform, has announced the launch of a suite of apps that power next-gen customer support and…
Miri Kwon Joins Jetty as Senior Vice President of Operations
Kwon brings more than a decade of experience in consumer lending and payments to help the company build and run financial products for the renting…
Taking a Qualitative Approach to a Data-Driven Market
While digital transformation is proving to have many benefits for businesses, what is perhaps the most significant, is the vast amount of data there…
transcosmos Releases “CESMO,” the Survey & Analytics Service That Constantly…
Optimizes Customer Effort Score on the entire support service process that goes through multiple channels
transcosmos inc. hereby announces that the…
Brightcove Expands Its Unmatched, End-to-End Video Platform With the Launch of Cloud Playout
The Leader in Video for Business Continues to Deliver New Innovations and Value for Customers such as AMC, BookMyShow, and SXSW
Brightcove Inc., the…
Sprinklr and Twitter Deliver the 2021 Customer Care Report
Out of 11 major industries analyzed, airlines stand out for delivering the best customer care on Twitter
Sprinklr, the Customer Experience…
Pure Storage Recognized as a Leader in Enterprise FlashArray Storage Category
FlashArray Earns Top Rated Awards From TrustRadius
Pure Storage, the IT pioneer that delivers storage as a service in a multi-cloud world,…
JobNimbus Receives $53 Million Investment from Mainsail Partners
Utah-based home services software company experiences robust growth amid increases in home renovation market and accepts a growth capital…
BQE Software Releases Major Update to the Company’s Flagship BQE Core Cloud Platform
57 new features were recently added to better suit the evolving needs of professional service firms worldwide
BQE Software, a leading business…