Analytics TeamSupport Names Technology Industry Veteran Pete Khanna as CEO AIT News Desk Aug 18, 2020 TeamSupport, LLC announces the appointment of technology industry veteran Pete Khanna as its new CEO effective immediately. TeamSupport is a…
SaaS Data Masons EDI Named Category Leader by GetApp AIT News Desk Aug 18, 2020 Data Masons is pleased to announce that its leading EDI solution was named a 2020 Category Leader for EDI software by GetApp, ranking in the top out…
The Future W************* Is the Future, Right? Wait, Not So Fast Richard Marques Aug 17, 2020 Now that Twitter, Facebook, and Apple say employees can work from home indefinitely, it’s supposedly the end of the office as we know it. That’s a big…
Cloud Customer Support Teams Gain Powerful Insights With New Data Visualization Capabilities in Calix… AIT News Desk Aug 12, 2020 Calix, Inc. announced a new visual reporting dashboard within EDGE Insights that enables communications service provider (CSP), support teams, to…
Cloud CB Insights Recognizes Vymo Among AI Startups Enhancing Sales AIT News Desk Aug 7, 2020 Global technology intelligence leader, CB Insights, categorizes Vymo as one of the world's top AI startups for revenue operations Vymo, which…
Martech Freshworks Doubles Omnichannel Customer Support ARR in H1 2020 AIT News Desk Aug 6, 2020 Company growth continues as businesses look for better ways to engage customers Freshworks Inc., the customer engagement software company,…
Analytics Customer Experience Company (v)WeCare Steps Up To Support Struggling Businesses AIT News Desk Jul 29, 2020 How Outsourced Customer Service Can Help Top Telecom, Financial and Ecommerce Companies to Save Money During These Challenging Times (v)WeCare, a…
Analytics New Research Shows that Customers Are Not as Happy as Businesses Think AIT News Desk Jul 28, 2020 New 7.ai Report Examines the Gap between Consumer and Business Perceptions of Customer Experience, with Expert Recommendations on the Path Forward…
Analytics Everlance Acquires TrackMyDrive AIT News Desk Jul 16, 2020 Everlance empowers the mobile workforce ranging from the self-employed to Fortune 100 employees to automatically track their business mileage and…
SaaS Language I/O Announces BUI App for Oracle Incident Translations AIT News Desk Jun 29, 2020 Language I/O, a Multilingual customer support SaaS technology provider and a Gold level member of Oracle Partner Network (OPN), today announced its…