AIT Featured Posts How Is AI Changing CRM? AIT Staff Writer Mar 27, 2020 2019 witnessed a dramatic transformation in Sales operations with the implementation of Artificial Intelligence. Customer Relationship Management…
Guest Authors Top 9 SaaS Startups in India 2020 Mohsin Ansari Mar 12, 2020 “India will grow to be a $10B revenue industry by 2025 (8% of Global SMB SaaS)” according to Google Accel Report, 2016. In 2016, A joint study…
Guest Authors Humans vs. Machines – the Future of Communication Neil Hammerton Feb 3, 2020 Artificial Intelligence (AI) is increasingly being integrated into everyday life. The technology is so advanced that, in some cases, you may not even…
SaaS Zyro Steps Closer to Changing the Way Websites Are Made AIT News Desk Jan 28, 2020 January 28th Marks an Important Date for Zyro, a Lithuanian Startup, Which Is Launching the Next-Generation Website Builder. It Aims to Radically…
News Showpad Appoints Oracle and Marketo Veteran Helen Yu as First Chief Customer Officer AIT News Desk Oct 24, 2019 The Company’s First Chief Customer Officer Will Drive Customer Satisfaction and Success for the Leading SaaS Sales Enablement Platform. Global sales…
Guest Authors AI for Customer Support Workflows: Opportunity Awaits Rob May Oct 8, 2019 Artificial Intelligence is a major breakthrough for customer support functions, offering answers in real-time and asking intelligent follow-up…
AIT MegaMind AiThority Interview with Jafar Adibi, Head of AI and Data Science at Talkdesk Sudipto Ghosh Sep 12, 2019 Tell us about your interaction with smart technologies like AI ML, and Automation for contact centers. AI and ML are near and dear to our…
SaaS Zendesk Partners with Discord to Deliver Seamless Gaming Experience Sudipto Ghosh Aug 14, 2018 150 Million Users on Discord Can Now Access Fast Support Without Disrupting In-Game Experience Today, Zendesk has announced an integration with…