50 Questions You Should Ask To Test Your Preparedness Against a Pandemic-induced Lockdown
If you are planning your pandemic preparedness plan against the backdrop of ongoing COVID-19 lockdown, here is a list of 50 questions that would help…
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Customer Support
Business Intelligence Group Names Pipedrive a Winner of 2020 Excellence in Customer Service Awards
Business Intelligence Group has named Pipedrive a winner in the 2020 Excellence in Customer Service Awards.
"Customer service is a total team…
SAP Makes Support Experience Even Smarter With Machine Learning and AI Enhancements
SAP SE announced several updates, including the Schedule a Manager and Ask an Expert Peer services, to its Next-Generation Support approach focused…
The Role of Artificial Intelligence in Transforming Customer Experience
We are aware of how Artificial Intelligence has created a buzz across the globe in different business verticals. AI programs and services are helping…
DriveNets and Tellence to Double Bucharest R&D Team
DriveNets, the builder of the Worlds' Largest Disaggregated Routers for Communications Service Providers, to hire 50 additional engineers after…
Cutting-edge Photonics For Optical Data Transmission With Picosun’s ALD Solutions
Picosun Group reports excellent results in development of state-of-the-art photonics with its ALD (Atomic Layer Deposition) equipment and solutions.…
How Is AI Changing CRM?
2019 witnessed a dramatic transformation in Sales operations with the implementation of Artificial Intelligence. Customer Relationship Management…
Top 9 SaaS Startups in India 2020
“India will grow to be a $10B revenue industry by 2025 (8% of Global SMB SaaS)” according to Google Accel Report, 2016. In 2016, A joint study…
Humans vs. Machines – the Future of Communication
Artificial Intelligence (AI) is increasingly being integrated into everyday life. The technology is so advanced that, in some cases, you may not even…
Zyro Steps Closer to Changing the Way Websites Are Made
January 28th Marks an Important Date for Zyro, a Lithuanian Startup, Which Is Launching the Next-Generation Website Builder. It Aims to Radically…