Showpad Appoints Oracle and Marketo Veteran Helen Yu as First Chief Customer Officer
The Company’s First Chief Customer Officer Will Drive Customer Satisfaction and Success for the Leading SaaS Sales Enablement Platform.
Global sales…
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Customer Support
AI for Customer Support Workflows: Opportunity Awaits
Artificial Intelligence is a major breakthrough for customer support functions, offering answers in real-time and asking intelligent follow-up…
AiThority Interview with Jafar Adibi, Head of AI and Data Science at Talkdesk
Tell us about your interaction with smart technologies like AI ML, and Automation for contact centers.
AI and ML are near and dear to our…
Zendesk Partners with Discord to Deliver Seamless Gaming Experience
150 Million Users on Discord Can Now Access Fast Support Without Disrupting In-Game Experience
Today, Zendesk has announced an integration with…