Technology Proxima Introduces Pioneering AI-Powered Customer Support Solution GlobeNewswire Feb 14, 2024 CallPilot, Proxima’s cutting-edge AI-powered customer support solution, redefines outbound communication and inquiry handling Proxima, a leading…
Technology Blackhawk Network Signs Agreement to Acquire Tango Card AIT News Desk Feb 1, 2024 Acquisition of innovative digital-first B2B rewards company combines the best-of-the-best in the incentives space and will further enhance the…
Machine Learning Lüm Mobile Taps Alepo’s TelcoBot.ai for Generative AI Customer Service PR Newswire Jan 29, 2024 SaskTel's Digital Mobile Brand Launches AI-Powered Virtual Agent for Enhanced Digital Customer Engagement Alepo proudly announces that Lüm Mobile,…
Technology AutoService AI Debuts French and Spanish Digital Assistants for Dealerships Business Wire Jan 22, 2024 Emerging AI provider uses Natural Language Processing to support dealership customers with conversational AI in their native languages AutoService…
Technology Ask-AI Secures $11Million for Generative AI Assistant That Brings Siloed Data Into Enterprise… PRNewswire Jan 11, 2024 Ask-AI's Gen AI solutions use a company's enterprise data to predict and support what employees need to get their work done more effectively…
Technology Enhancing Customer and Employee Happiness with Freshworks AI-driven software GlobeNewswire Jan 3, 2024 Freshworks Inc. has announced that its customer Monos, a high-end online luggage retailer, has completed a digital transformation of its customer…
Technology On-Demand Delivery Platform Lalamove Adopts Freshworks Products for Greater Efficiency GlobeNewswire Nov 23, 2023 Freshsales helps the company engage better with its business partners, improving sales conversion by 24% and Freshdesk boosts customer engagement up…
Technology Datassential Promotes Dana Konwiser to President and Chief Operating Officer PRNewswire Oct 29, 2023 Datassential, the leading food and beverage intelligence platform connecting the dots between consumers and the industry, has promoted Dana Konwiser …
Chatbots & Intelligent Assistants Meet BonBon – Nashtech’s Custom Intelligent Chatbot Solution! PR Newswire Oct 9, 2023 Introducing BonBon, NashTech's new intelligent chatbot solution! Combining the power of AI, RPA and intelligent automation, BonBon seamlessly…
Customer Experience Canon Central and North Africa Launches its First Call Centre in Egypt to Enhance the Customer… AIT News Desk Aug 11, 2023 The Call Centre will serve as the central communication point for customers and will be the first telephone helpline service to be launched by Canon…