Customer Support

UseChat, a cutting-edge AI chatbot solution, announces its official launch, providing businesses with custom chatbots powered by ChatGPT for their…

SupportLogic, the world's first Support Experience Support Experience (SX) management platform unveiled its 2023 product direction roadmap at the SX…

 Blitzz, a live mobile video platform for remote customer support, announced that SaskTel, the leading Information and Communications Technology (ICT)…

SAAS First, a leading provider of comprehensive solutions for SaaS companies, has announced the launch of a new demo page featuring an innovative…

Neustar Security Services is now operating as Vercara, a new brand with the same laser focus on securing the online experience for many of the world’s…

4 out of 10 Media and Entertainment Companies Would Decrease Ad Spending in the Next 18 Months An Increase in Employee Productivity Biggest…

However much technology we add to the contact center, the human element remains essential. Empathy and understanding are critical to solving complex…

Medius, a leading provider of AP automation and wider spend management solutions, announces the appointment of Henrik Rosén as Chief Technology…

Infobip will be able to support and empower its customers in complying with the EU data transfer requirements imposed by the Schrems II judgment…

 Kyndi, the leading natural language processing (NLP) company,announced the general availability of Kyndi Clarity, a natural language-enabled…