Chatbots & Intelligent Assistants WholesaleSync Introduces AI Chatbot Service for Woocommerce, Enabling Businesses to Automate… Cision PRWeb Jul 4, 2023 WholesaleSync, an innovator in the business-to-business (B2B) technology sector, today announced the launch of a new Artificial Intelligence (AI)…
ChatGPT Customer Support’s AI Moment Is Here UseChat Launches Custom Chatbots Powered by ChatGPT, PRNewswire Jun 21, 2023 UseChat, a cutting-edge AI chatbot solution, announces its official launch, providing businesses with custom chatbots powered by ChatGPT for their…
Machine Learning SupportLogic Unveils Generative AI Product Direction to Deliver the Next-Gen Customer Support Tech… PR Newswire Jun 14, 2023 SupportLogic, the world's first Support Experience Support Experience (SX) management platform unveiled its 2023 product direction roadmap at the SX…
Security SaskTel Selects Blitzz’s App-Free Video to Enhance Technical Support Services GlobeNewswire May 31, 2023 Blitzz, a live mobile video platform for remote customer support, announced that SaskTel, the leading Information and Communications Technology (ICT)…
Machine Learning SAAS First Unveils AI-Powered Conversational Bot for Enhanced Customer Support PR Newswire Apr 18, 2023 SAAS First, a leading provider of comprehensive solutions for SaaS companies, has announced the launch of a new demo page featuring an innovative…
Security Neustar Security Services is Now Vercara Business Wire Apr 8, 2023 Neustar Security Services is now operating as Vercara, a new brand with the same laser focus on securing the online experience for many of the world’s…
Analytics Salesforce Report: Ad Spending Strategies Face Acid-test; Spotlight on CX, Web3 and AI Sudipto Ghosh Mar 24, 2023 4 out of 10 Media and Entertainment Companies Would Decrease Ad Spending in the Next 18 Months An Increase in Employee Productivity Biggest…
Sales and Customer Support How AI Is Transforming the Role of the Agent Martin Taylor Mar 21, 2023 However much technology we add to the contact center, the human element remains essential. Empathy and understanding are critical to solving complex…
Technology Medius Appoints Henrik Rosén as Chief Technology Officer PR Newswire Feb 27, 2023 Medius, a leading provider of AP automation and wider spend management solutions, announces the appointment of Henrik Rosén as Chief Technology…
Technology Infobip to Deploy Region-Locked EU Data Centre Business Wire Feb 23, 2023 Infobip will be able to support and empower its customers in complying with the EU data transfer requirements imposed by the Schrems II judgment…