Customer Support

Neustar Security Services is now operating as Vercara, a new brand with the same laser focus on securing the online experience for many of the world’s…

4 out of 10 Media and Entertainment Companies Would Decrease Ad Spending in the Next 18 Months An Increase in Employee Productivity Biggest…

However much technology we add to the contact center, the human element remains essential. Empathy and understanding are critical to solving complex…

Medius, a leading provider of AP automation and wider spend management solutions, announces the appointment of Henrik Rosén as Chief Technology…

Infobip will be able to support and empower its customers in complying with the EU data transfer requirements imposed by the Schrems II judgment…

 Kyndi, the leading natural language processing (NLP) company,announced the general availability of Kyndi Clarity, a natural language-enabled…

Nubeva technologies, a leading software company and producer of ransomware reversal solutions, announced its aggressive adoption of ChatGPT, the AI…

Hansen Technologies  a leading global provider of software and services to the energy, water, and communications industries, is pleased to announce…

Starlink antennas and budget-friendly support plans can be purchased a-la-carte to provide Maritime customers the reseller benefits without required…

IrisAgent, the leading AI-powered Support Operations Automation Platform, announces the launch of the industry’s first DevOps solution for Customer…