Machine Learning Enhanced Automation and AI-Powered Chatbot Added to Calix Support Cloud, Enabling Even the Smallest… AIT News Desk Oct 19, 2022 With customer support teams of all sizes embracing proactive subscriber outreach via Calix Support Cloud, Calix announces enhanced automation, an…
Cloud Amagi Strengthens its Presence in Northeast Asia with the Launch of South Korea Operations AIT News Desk Oct 12, 2022 Amagi, the global leader in cloud-based SaaS technology for broadcast and connected TV, announced that it has bolstered its presence in Northeast…
Cloud Acumatica Expands Channel Focus with New Services Partner Program AIT News Desk Oct 10, 2022 Acumatica, the world's fastest-growing cloud ERP company, announced the creation of a new Services Partner Program that will bolster its expanding…
Sales and Customer Support Wish Enters Partnership with eDesk, Further Bolstering Customer Service Capabilities AIT News Desk Oct 6, 2022 Wish merchants across the U.S, and Europe can access eDesk’s integrative customer support system ContextLogic, one of the world’s largest mobile…
Machine Learning Smarter AI Accelerates Growth with Opening of New European Office in Geneva AIT News Desk Sep 23, 2022 New office expansion enables Smarter AI to accelerate growth in professional services customer support, and partnerships Smarter AI, a leader in AI…
Machine Learning Astera Labs Unveils New Vancouver Location to Further Expand Its Leadership in Purpose-Built… AIT News Desk Sep 23, 2022 Mayor of Burnaby welcomes opening of new design center and state-of-the-art lab that will support development of next-generation interconnect…
IT and DevOps UPSTACK Acquires Full-Service IT Services Provider Stellar Connect AIT News Desk Sep 18, 2022 UPSTACK, the fast-growing platform that combines the industry's leading advisors, advanced technology and dedicated customer support resources,…
Customer Experience Truecaller for Business Launches New and Enhanced Capabilities for Enterprise Customers AIT News Desk Aug 26, 2022 Truecaller for Business, Truecallers enterprise offering, is now launching several enhanced features like "Video Caller ID", "Call Me back-function",…
Cloud UPSTACK Acquires ChaseTek Telecom Agency and Technology Consultancy AIT News Desk Aug 24, 2022 UPSTACK, the fast-growing platform that combines the industry's leading advisors, advanced technology and dedicated customer support resources,…
Sales and Customer Support eDesk releases WhatsApp Business Integration to Simplify Conversational Commerce for Retailers AIT News Desk Aug 3, 2022 eDesk is the first eCommerce helpdesk software to integrate with Whatsapp Business. The feature will enable retailers to provide customer support on…