InMotion Hosting Augments its Dedicated Servers with New Plans and Extensive Upgrades
InMotion Hosting - an industry leader in premium web hosting and customer support - has upgraded its Dedicated Server fleet to include more robust…
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Customer Support
PlatformPay.io Releases New Services to the Market
In the ever-evolving digital world, businesses of all sizes are looking for ways to improve their customer relationship management processes. Platform…
Zendesk Launches New Customer Sentiment and Intent Functionality Powered by Machine Learning
Zendesk, Inc. announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically…
Promethean Acquires Explain Everything to Continue Delivering Transformational Collaboration and…
Promethean, a leading global education technology company, announced it has acquired substantially all of the assets of Explain Everything, a leading…
CereTax and Peisner Johnson Partner to Bring a Powerful Sales Tax Automation and Compliance…
CereTax, a revolutionary sales tax automation platform, and Peisner Johnson , an expert sales tax consulting firm, announced their partnership to…
Cotopaxi Partners With Forethought to Scale Customer Support
Cotopaxi advances customer experience with Forethought's AI products, Solve and Assist
Forethought, the human-centered AI platform,announced its…
Enhanced Automation and AI-Powered Chatbot Added to Calix Support Cloud, Enabling Even the Smallest…
With customer support teams of all sizes embracing proactive subscriber outreach via Calix Support Cloud, Calix announces enhanced automation, an…
Amagi Strengthens its Presence in Northeast Asia with the Launch of South Korea Operations
Amagi, the global leader in cloud-based SaaS technology for broadcast and connected TV, announced that it has bolstered its presence in Northeast…
Acumatica Expands Channel Focus with New Services Partner Program
Acumatica, the world's fastest-growing cloud ERP company, announced the creation of a new Services Partner Program that will bolster its expanding…
Wish Enters Partnership with eDesk, Further Bolstering Customer Service Capabilities
Wish merchants across the U.S, and Europe can access eDesk’s integrative customer support system
ContextLogic, one of the world’s largest mobile…