Customer Support

One of the most topical and truly unifying issues in public discourse is the preponderance of robocalls and robotexts. While not all communications…

Purchase enables LifeOmic to enhance customer support LifeOmic, a software company that leverages the cloud, machine learning and mobile devices to…

Expanding Search Relevance with Native Vector Search, Simplified Data Onboarding, and Streamlined Security Elastic, the company behind Elasticsearch,…

Strategic new hires will lead new customer service and sales initiatives for key channels, regions, and industries Gluware, the leader in intelligent…

Impartner, the world's most complete channel management platform and Partner Relationship Management (PRM) provider, announced the promotion of Brad…

OnJuno, the crypto app helping Americans receive their paycheck in crypto, has announced an integration with ZenGo, a multichain crypto wallet app…

NEC Corporation announced it has signed a definitive agreement to acquire privately held Blue Danube Systems, Inc., a U.S.-based provider of…

The digital era has compelled every business to make customers' demands their topmost priority, amidst the pandemic chaos across the world. With the…

“The State of Digital CX in Quick Service Restaurants in 2022” finds that great customer support increases customer loyalty, even when other elements…

RentTango, an innovative real estate software company, announces it is now working with ClearStar to streamline the tenant screening portion of the…