NetBrain Expands Presence in India to Meet Customer Demand
Company opens new Engineering and Customer Support center in Hyderabad, India
NetBrain Technologies, Inc, the leading provider of network…
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Customer Support
Solvvy Chooses Rocketlane to Deliver Delightful Customer Onboarding Experiences
Rocketlane, a purpose-built customer onboarding platform that helps businesses accelerate their time-to-value, has added leading conversational AI and…
ActiveCampaign Extends Integration with Slack to Democratize Access to Digital-first Workplace Tools
The leaders in marketing automation and business communication team up to empower businesses of all sizes to improve their customer experience…
SupportLogic To Host The First Industry Conference Dedicated To Support Experience For Support and…
SupportLogic, creator of the world's first continuous support experience (SX) platform, will host SX Live, the industry's first conference dedicated…
CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support
CSS Corp and SupportLogic have announced a strategic partnership to help businesses elevate their customer support experience proactively by…
Navigate to Captivate – Overcoming the Noise of Robocalling
One of the most topical and truly unifying issues in public discourse is the preponderance of robocalls and robotexts. While not all communications…
LifeOmic Acquires Bavard, an Enterprise-grade Conversational AI Platform
Purchase enables LifeOmic to enhance customer support
LifeOmic, a software company that leverages the cloud, machine learning and mobile devices to…
Elastic Announces the General Availability of Elastic 8.0
Expanding Search Relevance with Native Vector Search, Simplified Data Onboarding, and Streamlined Security
Elastic, the company behind Elasticsearch,…
Gluware Adds New Customer And Sales Leaders To Enhance Enterprise Success Through Intelligent…
Strategic new hires will lead new customer service and sales initiatives for key channels, regions, and industries
Gluware, the leader in intelligent…
Impartner Promotes Pace to Chief Operating Officer
Impartner, the world's most complete channel management platform and Partner Relationship Management (PRM) provider, announced the promotion of Brad…