customer

Telefónica's Chairman & CEO Has Been Named Business Leader of the Year for His Ability to Face the Challenges of Technological Evolution and for…

Voice Extends the Power of Luma Virtual Agent to Seamlessly Engage End-Users and Customers Across Their Channels of Choice to Deliver Automated 24x7…

Today, Webinfinity is formally launching its Engagement Automation Engine, redefining how business portals are developed, curated and…

Brands Also Seen as Missing the Mark on Shipping and Convenience, Leaving Opportunity on the Table, According to Oracle Retail Global Survey Drones…

Provides Technology-Enabled Parcel Delivery and Warehousing Solutions to Address Rising E-Commerce Demand BEST Inc., a leading integrated smart…

Companies Can Expand Support Channels and Improve Self-Service with Crowd Sourced Content Zendesk, Inc. announced the launch of Gather, a powerful…

The World Is Ripe for a New Shift in the Use of Facial Recognition by Organizations. VR Office Place Is Proud to Present Real Time Social Fingerprint…

Retailers are struggling to manage the business information and content most predictive of consumer intent and customer acquisition, according to a…

Total Investment in Toyota Texas to Exceed $3 Billion; Company Commits to Further Fund Local Workforce Development Through its commitment to build…

Overall U.S. customer satisfaction retreats for a third consecutive quarter, falling 0.1% to a score of 76.4 (on a scale of 0 to 100) on the American…