Technology Vyopta Announces Partnership with Zoom AIT News Desk Nov 30, 2022 Vyopta, a leader in digital collaboration experience optimization, announced an expanded partnership with Zoom Video Communications, Inc. This…
Technology Continuous Transformation Tied to Business Goals is Key to ‘Living Digital’ AIT News Desk Nov 21, 2022 ISG Digital Business Summit will focus on the constant creation of new business models Businesses are pivoting to “living digital” through…
Technology EDF in the UK Exceeds End-User Expectations by Providing a Seamless Digital Experience with Alluvio… AIT News Desk Nov 18, 2022 Digital Experience Management solution provides EDF in the UK with real-time visibility of end-user experience by delivering actionable insights…
Technology Talkdesk Brings Low-Code and No-Code to Every Aspect of the Contact Center AIT News Desk Nov 17, 2022 Talkdesk, a global cloud contact center leader for customer-obsessed companies, introduced Talkdesk Automation Designer and Talkdesk Workspace…
Technology Klaviyo Acquires Napkin.io AIT News Desk Nov 7, 2022 Company’s first acquisition marks continued commitment to developer community Klaviyo, a unified customer platform that provides data-driven…
Technology Vitality Leverages Voice of Customer to Help Customers Better their Lives AIT News Desk Nov 4, 2022 Medallia, the global leader in customer and employee experience, announced that Vitality, the health, life, car insurance and investments provider,…
Technology Marco’s Pizza Selects Medallia to Boost its Market Intelligence AIT News Desk Oct 31, 2022 Medallia, the global leader in customer and employee experience, announced that Marco’s Pizza, the nation’s fastest-growing pizza brand*, selects…
Customer Experience Acxiom’s Real Identity Solution Enriches Tealium’s AudienceStream Customer Data Platform AIT News Desk Oct 12, 2022 Integration offers a privacy-forward data foundation to power personalized customer experiences from acquisition to upsell Acxiom, the customer…
Customer Experience Swanson Health Products Chooses Medallia for Customer Experience AIT News Desk Oct 11, 2022 Medallia, the global leader in customer and employee experience, announced that Swanson Health Products has selected Medallia as its experience…
Customer Experience HelloFresh Partners with Medallia to Transform Contact Center and Improve Customer Experience AIT News Desk Sep 27, 2022 After seamless deployment, global meal-kit company is ready to unlock insights with speech analytics, frontline engagement, and quality monitoring…