Guest Authors The Art of the Customer Persona and Four Things Most Businesses Get Wrong Chris Erickson Jul 20, 2019 Developing audience personas is a pretty basic part of being a marketer. Most product or account teams at some point go through the process of…
Chatbots & Intelligent Assistants Innovative AI solution for Service Centers Serious about Customer Service AIT News Desk Apr 23, 2018 Service Setter’s Cari Connect takes the wheel for service phone handlers who are tired of being Owned By The Phone and struggling with low CSI…