Technology iQor’s IVR Automation Scores Touchdown With Big Game Fans Seeking Food Order Status AIT News Desk Feb 13, 2023 Multi-National Fast-Food Giant Reduces Customer Wait Time by Partnering With iQor to Digitally Transform Their Order Status Process In…
Automation Linc Premier CX Automation Solution Now Fully Integrated With Gladly AIT News Desk Sep 16, 2021 Linc helps Gladly’s leading enterprise retailers and disruptor brands resolve complex eCommerce use cases through automated Digital Workers Linc…
Customer Experience Yellow.ai Debuts as a Major Contender in Everest Group’s PEAK Matrix for Conversational AI AIT News Desk Sep 1, 2021 Yellow.ai, the world's leading customer experience (CX) automation platform, trusted by 700+ enterprises globally, announced it has debuted as a Major…
Cloud Five9 Launches CX Maturity Model to Guide Enterprises Through the Next Era of Digital Transformation… AIT News Desk May 3, 2021 Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and…