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Browsing Tag

CX Innovation

Cloud

Genesys Launches Industry-First Automated Trial and Purchase Experience, Making Rapid CX Innovation…

PR Newswire Mar 29, 2023

Genesys, a global cloud leader in experience orchestration, introduced the GCXNow offering, a new way for small- to mid-sized organizations to quickly…

Technology

New Acquia CDP Capabilities Spur CX Innovation for Customers and Partners Across Industries

AIT News Desk Feb 14, 2023

Customer data platform accelerates time-to-value for organizations of all sizes, with a simplified and streamlined delivery model Digital…

News

The Five Habits of Highly Effective Cx Professionals Revealed in New Industry Report

AIT News Desk Nov 13, 2018

State of Customer Experience 2018 survey uncovers leaders, laggards and lessons in global CX There are five key habits that successful CX…