CX insights

 Overall customer satisfaction with providers up 5% versus last year, ISG Star of Excellence CX Insights Report finds Enterprise buyers of…

Repustate announces the addition of seven new data sources to its sentiment analysis platform, Repustate IQ. Brands looking for customer experience…

This article features insights on some of the biggest trends in the online marketing and advertising practices.

Alida, a leader in Total Experience Management (TXM), announced Stream will join its Partner Network to deliver industry-leading customer experience…

What's pushing e-commerce growth in the modern era? We already know that there is no one-size-fits-all solution for brands and retailers anymore. Gone…

Forsta, the leading Customer Experience and Research Technology company, announced updates to Dapresy, its award-winning data visualisation SaaS…

Forsta, the leading Customer Experience and Research Technology company created earlier this year by the merger of Confirmit and FocusVision,…

Over the last year, we’ve seen that adaptability results in business resiliency and growth. In fact, a recent survey of entrepreneurs in America found…