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Browsing Tag

CX investments

Sales and Customer Support

Zendesk Study Finds Customer Experience Maturity Leads to Business Resilience, Revenue Growth and…

AIT News Desk Oct 20, 2021

According to new research released by Zendesk, Inc in partnership with Enterprise Strategy Group (ESG), companies in Asia Pacific (APAC) that have…

Analytics

Forrester Introduces New Forrester Decisions Service For Customer Experience Leaders

AIT News Desk Sep 24, 2021

Forrester introduces Forrester Decisions for Customer Experience to help customer experience (CX) leaders and their teams strengthen and scale the CX…