Analytics iTalent Digital Launches Chama to Enable Intelligent Change Management AIT News Desk Jan 9, 2020 First-In-Kind Technology Elevates Change Management From the Project to the Enterprise Level iTalent Digital announced the public launch of Chama,…
TTEC Names Jonathan Lerner as President, TTEC Digital AIT News Desk Dec 10, 2019 CX Industry Expert Will Accelerate Growth Through the Expansion of TTEC Digital's Cloud-Based Technology Portfolio. TTEC Holdings, Inc., a leading…
Guest Authors How CMOs Succeed with AI-Powered CX Rachel Lane Nov 11, 2019 What we’ve learned from the early days of CX technology is that forcing customers to conform to rigid mechanical processes (language choices, service…
News Cisco Contact Center and TTEC Expand Their Strategic Partnership with New Enterprise Cloud Offering AIT News Desk Nov 6, 2019 Together the Partnership Will Drive Digital Transformation and Accelerate the Move to the Cloud for Large Enterprises and Government Agencies TTEC…
Robots IST Networks Partners with UiPath to Deliver RPA Solutions in the Middle East AIT News Desk Jul 1, 2019 IST Networks has partnered with UiPath, the Robotic Process Automation (RPA) market leader to provide RPA services in the Middle East and enable IST…
Analytics SAS Ranked a Leader in Real-Time Interaction Management by Independent Research Firm AIT News Desk Mar 1, 2019 SAS Excels at Meeting RTIM's Rigorous Analytical Requirements for Decision Arbitration, Measurement and Optimization In today's ultra-competitive,…