CX

Leading global travel agency  Flight Center chose Qualtrics AI to gather actionable customer insights across multiple feedback channels with advanced…

Enabling Joint Customers in the Experience Economy to Thrive with Comprehensive Technological and Service Innovations SANDSIV, a leading provider of…

The results are in, and the verdict is emphatic: Personalization works. And yet, though proven to drive revenue and customer loyalty to the point that…

Alorica IQ’s Industry-Leading Tech Solutions Enable Top Brands’ Future-Ready CX Approach Alorica an award-winning global leader in…

Enlighten enables Enterprises to benefit from generative AI in customer service with the highest security, compliance and precision and with…

The partnership is helping enterprises move to the cloud and bring fluid experiences to the customers. Five9, a leading provider of the…

SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with Strategic Management Partners, a premier management…

One of the most renowned air carriers, Malaysia Airlines has opted for Adobe Experience Cloud to power its customer experience management. The new…

Enlighten Actions revolutionizes use of data and generative AI to pinpoint brand-specific actions to drive business growth NICE  announced…

This expanded partnership enables Five9 to resell Invoca PreSense, delivering a solution that provides contact center agents with a complete,…