New Consumer Survey Showcases Shifting Attitudes Towards AI and CX
CDP.com, a one-stop resource for the latest information, news, and analysis on the customer data platform (CDP) industry, released new research on…
Browsing Tag
CX
NICE Named Overall Leader in Technology Excellence and Customer Impact in 2022 SPARK Matrix Speech…
NICE CX Analytics recognized for improving blended self and human service experiences with AI purpose-built solutions for CX
NICE announced that it…
TTEC Launches Inaugural Environmental, Social, and Governance Report
TTEC Holdings, Inc., one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions,…
NICE Expands Partnership With Google, Adding CXone To The Chrome Enterprise Recommended Program
NICE announces CXone compatibility with the Chrome OS ecosystem
NICE announced the expansion of its partnership with Google and the optimization of …
Concentrix Announces Acquisition of PK, A Leading Global CX Design Engineering Company
Brings strong portfolio of intellectual assets and advanced CX technology
Significantly enhances CX digital transformation capabilities at scale…
Alida Recognized On The 2021 List Of Best Workplaces In Technology In Canada
Alida, a leader in Total Experience Management (TXM), announced that it has been named on the 2021 list of Best Workplaces in Technology. Alida…
Unbabel 2021 Global Multilingual CX Survey Reveals 68% Of Consumers Prefer To Speak With Brands In…
Survey results show how language impacts trust and business growth potential: One in four Consumers would not spend more than $500 if brands do not…
Oracle Announces Fusion Marketing, the First Solution to Fully Automate Lead Generation and…
Fusion Marketing Enables Marketers to Automate Lead Generation and Qualification from Campaigns That Span Traditional Marketing and Advertising…
NICE Launches Enlighten AI Routing, Innovating CX with Next-Gen Intelligence
NICE announced the launch of NICE Enlighten AI Routing, enabling hyper-personalized, next-gen experiences in real-time. Powered by data from NICE…
Stella Connect Releases Remote CX Toolkit
Toolkit ties together advice from CX leaders and experts, industry insights, and actionable tips
Stella Connect, a disruptive provider of SaaS …
