Customer Experience NICE Expands Partnership With Google, Adding CXone To The Chrome Enterprise Recommended Program AIT News Desk Feb 4, 2022 NICE announces CXone compatibility with the Chrome OS ecosystem NICE announced the expansion of its partnership with Google and the optimization of …
Customer Experience Concentrix Announces Acquisition of PK, A Leading Global CX Design Engineering Company AIT News Desk Nov 22, 2021 Brings strong portfolio of intellectual assets and advanced CX technology Significantly enhances CX digital transformation capabilities at scale…
Customer Experience Alida Recognized On The 2021 List Of Best Workplaces In Technology In Canada AIT News Desk Nov 17, 2021 Alida, a leader in Total Experience Management (TXM), announced that it has been named on the 2021 list of Best Workplaces in Technology. Alida…
Customer Experience Unbabel 2021 Global Multilingual CX Survey Reveals 68% Of Consumers Prefer To Speak With Brands In… AIT News Desk Oct 27, 2021 Survey results show how language impacts trust and business growth potential: One in four Consumers would not spend more than $500 if brands do not…
Cloud Oracle Announces Fusion Marketing, the First Solution to Fully Automate Lead Generation and… AIT News Desk Sep 20, 2021 Fusion Marketing Enables Marketers to Automate Lead Generation and Qualification from Campaigns That Span Traditional Marketing and Advertising…
Machine Learning NICE Launches Enlighten AI Routing, Innovating CX with Next-Gen Intelligence AIT News Desk May 26, 2021 NICE announced the launch of NICE Enlighten AI Routing, enabling hyper-personalized, next-gen experiences in real-time. Powered by data from NICE…
SaaS Stella Connect Releases Remote CX Toolkit AIT News Desk Jun 4, 2020 Toolkit ties together advice from CX leaders and experts, industry insights, and actionable tips Stella Connect, a disruptive provider of SaaS …
Computing Hubspot Solutions Partners The B2B Marketing Lab and Mpull Join Forces to Form Huble Digital AIT News Desk Mar 25, 2020 Huble Digital has launched as a result of the merger of HubSpot Elite Solutions Partner, The B2B Marketing Lab, and HubSpot Diamond Solutions Partner,…
Analytics New Report Breaks Voice-of-the-Customer Market Into Three Functional Segments AIT News Desk Feb 5, 2020 Topbox Included in Emerging Unified Data Analytics Category of VoC Technologies Topbox, makers of conversation analytics software, is cited in a…
Technology Five9 Introduces App Marketplace, as Partner Ecosystem More Than Doubles in 2019 AIT News Desk Nov 11, 2019 Five9, Inc. , the leading provider of the intelligent cloud contact center, announced the availability of the Five9 App Marketplace. Since last year,…