CX

Mproved Integration Technology Powered by Software AG Is Helping Adobe Move into New Markets and Geographies Software AG launched a certified…

New Report from Nucleus Research Highlights Benefits of Oracle’s Sales Training and Deployment of CRM Tools SugarCRM Inc., a company that helps…

Oracle Introduces Natural Voice Conversations to Digital Assistant and Enhances Deep Learning Semantic Parser to Handle Complex Linguistic Constructs…

Powering Customer Experience Improvements That Drive Growth Forrester released FeedbackNow 2.0, a cloud-based customer experience (CX) platform…

As part of Smooch’s recent State of Messaging report, we sat down with a gaggle of (32 to be exact) product, marketing and CX leaders from the world’s…

There Is A Clear Paradigm Shift In The Approach To Marketing Approach, Largely Due To The Path-Breaking Advancements In AI And Machine Learning…