Machine Learning NICE Delivers AI-Powered CX to Accelerate Smart Self-Service Adoption While Improving Employee… Business Wire Apr 3, 2023 NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help brands master CXi…
Customer Experience NICE Extends CXi Leadership With Next-Gen Digital And Conversational AI Capabilities AIT News Desk Aug 22, 2022 NICE named a leader in Omdia Customer Engagement Platforms, 2022–23 research report, receiving maximum scores for solution innovation NICE announced…
Customer Experience NICE Introduces Groundbreaking Innovations in Digital CX and AI in CXone Summer 2022 Release AIT News Desk Jul 8, 2022 Further expanding NICE’s commitment to CXi, the newest CXone release offers first-of-its-kind capabilities to enable fully orchestrated…