CXone

NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help brands master CXi…

NICE announced that CXone, the industry’s leading CX native cloud platform, has more than 1,000,000 agents and supervisors using the full breadth of…

This pioneering integration of CXone Expert and OpenAI’s generative modeling enables consumers to resolve issues with human-friendly automated…

Further expanding NICE’s commitment to CXi, the newest CXone release offers first-of-its-kind capabilities to enable fully orchestrated…

Textel, the fastest and most reliable full-service, cloud-based texting platform for businesses and contact centers, announced an expanded partnership…

The alliance enables companies across the continent to deliver frictionless, digital self-service and agent-assisted experiences with CXone NICE …

Companies in the Asia Pacific region can now exceed today’s consumer and employee expectations by delivering effortless, consistent and personalized…

NICE’s end-to-end integrated contact center platform, CXone, delivers proven business success and is highly ranked by customers --NICE…

Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent self-service abandonment…

NICE announces CXone compatibility with the Chrome OS ecosystem NICE announced the expansion of its partnership with Google and the optimization of …